To make a long story a bit shorter, the rental company called a mechanic who could not unlock the steering column and eventually, to our dismay, broke about the entire ignition and steering column. By the time he was done, there was no key hole or even a place to put a key. We called the rental company again and they suggested we drive the van with a screw driver acting as the key.
Needless to say, we were not happy campers. I had more than a few choice words for the manager and he was actually speechless by the time I was out of breath. So, we informed him that we were bringing the vehicle back and expected a full refund.
Matt and Cynthia (to be continued)
